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Vertrouwenspersonen op school

Het is belangrijk dat jij je fijn en veilig voelt op school. Zo kun je beter leren, jezelf zijn en met plezier naar school gaan.

Soms gebeurt er iets waardoor je je niet prettig voelt. Misschien word je gepest, voel je je buitengesloten of maak je iets vervelends mee en loop je hierin vast, dan kun je contact opnemen met een vertrouwenspersoon. Ook als je te maken hebt met discriminatie, agressie, grensoverschrijdend gedrag of seksueel geweld, sta je er niet alleen voor. De vertrouwenspersonen zijn er voor jou!

Een vertrouwenspersoon luistert naar jouw verhaal, denkt met je mee en neemt je serieus. Alles wat je vertelt, is vertrouwelijk. Jij hebt de regie en bepaalt wat je wel of niet hiermee wilt doen.

Ook als je iets hebt gezien of gehoord wat niet oké voelt, kun je dit bespreken met een vertrouwenspersoon. Je hoeft er niet alleen mee rond te lopen.

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Inappropriate behavior

With inappropriate behavior, we mean behavior that is experienced as transgressive or hurtful by the other person. The tricky part is that we don't all have the same boundaries. What one person experiences as funny or desirable, the other finds hurtful or transgressive. By talking to each other, setting limits and respecting them, unwanted behavior in the workplace is minimized. In our organization, we strive for a socially safe work environment, where everyone can be themselves.

Bullying

Bullying is a form of aggression directed at an individual, with the intent to repeatedly cause physical, social, and/or psychological harm. This can occur physically, via social media, verbally, or non-verbally.

Bullying is unacceptable. We want you to feel safe at all times.

Speak up if you see bullying or if you are being bullied yourself. You can share your story with a confidential advisor.

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Discrimination

Discrimination occurs when people are treated unequally, disadvantaged, or excluded based on prejudice or specific characteristics (origin, religion, gender, sexual orientation, age, disability). Discrimination is prohibited in the Netherlands.

Equal treatment and appreciation for who you are is what we stand for. We strive for a culture where everyone feels comfortable being open and addressing one another regarding unwanted behavior or inappropriate remarks.

Would you like to discuss this topic with a confidential advisor? Please contact VP-Nederland.

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Sexual transgressive behavior

Sexual misconduct includes any form of sexually oriented behavior, comment, or advance that is experienced as unwanted by the other person. Examples include: unwanted touching or remarks, sending or sharing unwanted sexually explicit messages or photos, blackmailing someone with sexually explicit messages or photos, sexual assault, and rape. Personal boundaries are different for everyone.

We want everyone to feel safe and empowered to set personal boundaries. You can discuss this topic with a confidential advisor. Even if you have engaged in such behavior yourself and don't know what to do, you can speak with a confidential advisor. Don't keep it to yourself; make an appointment. The confidential advisors are here for you.

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Aggression & Violence

Aggression and violence are unacceptable and punishable by law! Any form of physical or verbal aggression violates personal safety and the rights of others.

Aggression and violence are defined as any verbal or physical behavior that harasses, threatens, or attacks someone. This ranges from verbal abuse and intimidation to physical violence. It can happen to anyone, including managers, colleagues, directors, students, customers, patients, public transport passengers, and/or bystanders. Aggression and violence are never permitted, and we want everyone to feel safe here.

Are you dealing with or witnessing aggression and violence? Please contact the police, your manager, the board, or a confidential advisor to share your story and explore potential next steps.

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Abuse of Power

When power displays and/or abuse of power occur within an organization or team, it can be an isolated incident or a recurring pattern. This behavior can make you feel like you don't matter or make you afraid to speak up.

Our standard is a culture of open communication. If you are experiencing or witnessing displays of power or abuse of power, please contact a confidential advisor. You can also reach out if you have exhibited this behavior yourself and would like to talk about it.

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Rehabilitation and/or recovery

By the end of a reporting process, a lot has often happened. Even if the report has been handled carefully, the effects can be long-lasting.

We believe it is important that everyone involved can move forward in a healthy and positive way. We understand that this takes time; it is a period that requires attention for the reporter, the accused, and those around them.

We do everything we can to ensure a smooth return to work. We focus on restoring trust, collegiality, and job satisfaction, as well as rehabilitation where necessary, possible, and desired.

Ask about the possibilities for recovery and rehabilitation within your organization at VP-Nederland.

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Integrity issues

Integrity means being honest, sincere, and no bribery. This means that there is mutual trust and ethical action.

Integrity issues are violations of ethical conduct, such as theft, fraud, conflict of interest and/or wrongdoing. There is an abuse when the social interest is at stake, such as a threat to public health, danger to the safety of people, the risk of environmental degradation or violation of the law.


We want a socially safe workplace for everyone and take responsibility for our environment.

Do you suspect a violation of integrity or wrongdoing? Then talk to your manager or the highest governing body within the organization. You can also contact an external confidential advisor from VP-Nederland or report it to our hotline.

Our external confidential advisors

Samira El Batioui
External confidential advisor
Internal counselor

My name is Samira El Batioui and I live in Rijswijk.

Since 2018, I have been working as an independent external counselor; lawyer and Registry Mediator. I studied Tax and Private Law and completed the Master in Employment Law. In addition to these courses, I studied Arabic Language and Literature at Leiden University. I have held various positions at both commercial companies and various independent administrative bodies.

At my last employer - where I worked for over 12 years - I held various positions, from policy officer to staff lawyer. I

In my role as an external counselor, I first offer a listening ear and, together with you as a reporter, look at what is needed and what is needed. In doing so, I am happy to help you find a solution, no matter how complex the situation is. I am good at distinguishing between main issues and side issues and get to the point quickly. In addition, you always decide what action is taken.

Because I also grew up with two cultures myself, I am also able to better understand and guide people with a migration background.

In addition to being fluent in Dutch, I also speak English and Moroccan.

Esther van der Tak
External confidential advisor
Internal counselor

Een luisterend oor zonder oordeel. Soms heb je behoefte aan iemand die écht luistert. Iemand die geen oordeel heeft, geen mening oplegt, maar de ruimte biedt om je verhaalte vertellen en samen te verkennen welke mogelijkheden er zijn. 

Als ondernemersdochter, met ervaring binnen zowel kleine als grote organisaties én vanuit mijn persoonlijke levenservaring, vervul ik al meer dan twintig jaar – gevraagd en ongevraagd – de rol van vertrouwenspersoon. Ik weet hoe waardevol het kan zijn om met iemand te sparren over onderwerpen die je niet zomaar met iedereen deelt. 

Graag sta ik naast je om mee te denken, te ondersteunen en inzicht te geven in de mogelijkheden die er zijn. Daarbij houd jij altijd de regie: jij bepaalt welke stappen je wel of niet wilt zetten. 

Naast mijn werk als vertrouwenspersoon verzorg ik weerbaarheidstrainingen voor mensen van alle leeftijden en begeleid ik mensen die op een belangrijk kruispunt in hun leven of loopbaan staan. Ik geloof dat ieder mens beschikt over unieke talenten en kwaliteiten, en dat iedereen het verdient om gezien, gehoord en gewaardeerd te worden.

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Contact with the external confidential advisor

VP-Nederland is bereikbaar op werkdagen van 09.00 - 20.00 uur en in het weekend van 10.00 - 14.00 uur. Buiten deze tijden kun je een bericht achterlaten, dan nemen wij tijdens onze openingstijden contact met je op.

Alle meldingen en gesprekken worden vertrouwelijk behandeld, met uitzondering van situaties waarin sprake is van een ernstig strafbaar feit dat acuut gevaar oplevert voor mens en milieu en de vertrouwenspersoon hierdoor in gewetensnood komt.

Indien uw organisatie gebruik maakt van de Opgelucht App, kunt u eenvoudig een chatgesprek voeren met een externe vertrouwenspersoon van VP-Nederland. In deze versleutelde en beveiligde omgeving kun je je verhaal doen en/of je twijfels bespreken.

Step 1
Relieved App Download

Download the Relieved App from VP-Nederland.

Badge: 'Download on the Apple Store'Badge: 'Get it on Google Play'
Step 2
Scan QR Code or Enter Code

After downloading the app, log in using the QR code below or enter the 6-digit code. This code is the same for all employees of our organization, guaranteeing your anonymity.

Or enter this code

Guidance for accused employees

Have you been accused of inappropriate behavior? You can count on our support as well. An accusation can have a huge impact on both a professional and personal level. Our specially trained confidential advisors listen objectively and without judgment, offering guidance as long as no verdict on guilt has been reached.

Guiding someone who has been accused requires different knowledge and skills than supporting a reporter. That is why there are confidential advisors available who specialize specifically in this type of support. They are experienced in this sensitive subject and provide guidance in a careful and professional manner.

For more information, please contact VP-Nederland.

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Code of Conduct

The code of conduct states how we treat each other, how you behave and what is considered (un) acceptable behavior.

Protocol

The protocol is a document on how to act in the event of unwanted behavior and/or integrity violations.

Complaints procedure

Our complaints procedure for adverse behaviour sets out the procedure for filing a complaint with VP-Nederland.

Reporting procedure

Do you suspect an integrity violation or abuse? This procedure explains how to report this to VP-Nederland.

Frequently asked questions

Everything you discuss with an external confidential advisor is confidential. You decide what you want to share and what happens. You can read what to expect in the FAQ.

Does my manager or supervisor know that I'm contacting an external confidential advisor?

No. Your contact with the external confidential advisor is completely confidential and goes directly via VP-Nederland. Your manager or supervisor will not be informed about this. Only if you want to do so and agree, can we work with you to see if and how a next step may be taken.

How do I know which external confidential advisor is right for me?

If there are several external confidential advisor available, you can choose who you feel comfortable with. The advisors introduce themselves on the basis of a photo, proposal video and proposal text on the web page and in the VP app. This way, you can experience who you have the best click with and feel safest. You can also get acquainted without obligation, without having to share everything right away.

How long does it take to talk to an external confidential advisor?

That depends on your needs, but on average, a conversation takes between 45 and 90 minutes. Some people need one conversation, others need multiple contact moments. There is no fixed number: you decide what you need, in consultation with the external confidential advisor.

Which themes do not belong to an external confidential advisor?

The advisor is mainly there for unwanted behavior, bullying, (sexual) harassment, violence and aggression, discrimination, issues where you feel tense, integrity violations or if abuse is suspected. This usually does not include issues such as employment conditions, performance reviews, or conflicts about working hours — it's better to contact your manager, HR or a mediator for that. Do you have doubts? Feel free to contact us and, together with a counselor, you will see what is appropriate for you.

Someone blamed me for something — can I also go to the external confidential advisor?

Yes, definitely. The advisor is also there for you if you are accused of something, or if you feel that you are being looked at unfairly. You can tell your story, ask questions and seek support. The counselor does not judge, but helps you to gain clarity. For this purpose, we have appointed separate counselors. You can contact VP-Nederland for this

Am I in control of what happens?

Yes, you're in control. The external confidential advisor listens to your story, asks questions when necessary, and helps you explore your options. Nothing happens without your consent. You decide whether you want to take further steps — and if so, which ones.

How quickly do I get an answer when I chat with an external confidential advisor?

We'll try to answer your message within half an hour. On weekdays, we are available between 9 a.m. and 8 p.m., and on weekends and holidays from 10 a.m. to 2 p.m. You will receive a notification in the VP app as soon as the advisor has responded. You can often continue chatting live immediately afterwards. We do our best to always respond as quickly as possible.

When can I contact the external confidential advisor?

You can contact a advisor from VP-Nederland 7 days a week if you're having trouble discussing something that you don't just want to discuss with a colleague, manager or HR. Think about situations where you feel unsafe, unsure about what happened, or just need someone to spar with. There is no barrier: even if you're not sure if something is “serious enough” yet — you're welcome to tell your story.

When will something be done with my story?

Only if that's what you want. A advisor does not take action without your permission. You discuss what you need together: maybe you just want to tell your story, maybe you want help with a conversation, or you're still thinking about taking the next step. You set the pace. The exception is when there is a threat to people, the environment or the organization or counselor in need of conscience.

If your organization has an internal advisor, what is the difference?

The internal advisor is a colleague within the organization who has been assigned the task of advisor. This person knows the organization, culture and people well. This can help you quickly understand your situation. An external advisor works independently of the organization and is specially hired to have confidential conversations. This can be nice if you prefer to talk to someone who has a little more distance from the workplace. Both advisors have the same duty of confidentiality.

I recognize myself in behavior that may have been unwanted. What now?

It's courageous to face that. You can safely discuss with the advisor what you want with it. You don't have to do it alone. The advisor can help you think about recovery, apologies, or guidance. The conversation is confidential and without judgment.

If I use VP's Opgelucht App, does my employer know this?

No, your employer does not know that you are using the VP App. If you download the App to your work phone, your employer may be able to see that you installed the App, but never what messages were exchanged. The content of your conversations is completely private and only visible to you and the advisor. If you want complete privacy, it's best to download the App to your private phone.

Is the advisor behind the chat a robot?

No, behind the chat there is always a real advisor or counselor from VP-Nederland. Even if your organization has an internal advisor, you always chat with a advisor from VP-Nederland. So you never chat with a robot or someone from your organization. If you want, you can also chat anonymously.

What questions or issues can I start a chat with?

You can go to the chat with any work-related problem or feeling. Whether it's something small that bothers you, an unpleasant situation at work, or a suspicion of something that's not right — you don't have to be left alone. The advisor at VP-Nederland are there to listen to you and help you, without judgment.

Contact

You can contact the counselor by phone, email or post. If your organization purchases the VP app, you can also use it. We always treat your information confidentially.

Telephone

Bel met de vertrouwenspersoon.

0800 66 222 66 (free)

Reporting form

Report (anonymously or with your name) any inappropriate behavior. Your report is confidential, and your information will not be shared without permission.

Email

Je kunt een e-mail sturen aan de vertrouwenspersoon. We adviseren om je privé e-mailadres te gebruiken.

vertrouwenspersoon@vp-nederland.nl

Mail

Loop gerust even binnen bij onze inlooplocatie voor een vertrouwelijk gesprek met een van onze vertrouwenspersonen.

Walk-in location

Feel free to drop by our walk-in location for a confidential conversation with one of our confidential advisors.

Learn how we protect your privacy

Your trust is essential to us. In our privacy statement, we explain how we collect, use and secure your personal data. You can also read what rights you have and how to exercise them.

Cookie Policy

We only use functional cookies that are necessary for these VP-Nederland web pages to function properly. When you visit our web pages, we may store or retrieve data in your browser. This data is essential for the basic functionality of the web pages and is not used for marketing purposes, analysis or personalization.

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Your privacy is important to us. That is why we limit the use of functional cookies to what is strictly necessary to provide you with well-functioning web pages.

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Choose how to report

This form is intended to report (anonymously or by name) situations where
there is transgressive behavior such as bullying, harassment, discrimination, aggression
or integrity violations. All reports are kept confidential and your details
are never shared without your permission.
Note: Anonymous reports may be subject to limited investigation. You
data is never shared without your permission.
Your details
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What happened?

Incident information
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Who was involved?

Information about other people involved in the incident
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Completion

What has already been done and what do you expect?
Thank you for your message. We have received it and will handle it with care and confidentiality. If you have provided your contact details and would like a response, we will get back to you as soon as possible.
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